These terms and conditions govern your use of our website and how we supply products to you, our lovely customer.
Please read these terms carefully before you place your order with us or access our website, as they contain important information. If you think there is a mistake in these terms, please contact us.
By accessing this website and/or placing an order, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this website.
You can contact us by emailing our customer service team at skin.aura707@gmail.com.
Our Privacy Policy, which sets out how we will use your information, can be found on our Privacy Policy page on this website. By using this website, you consent to the processing described there and warrant that all data provided by you is accurate.
By placing an order, you are offering to purchase a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and are subject to any delays resulting from postal delays or force majeure, for which we will not be responsible.
When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email is only an acknowledgement and does not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods you ordered have been dispatched to you. Only those goods listed in the dispatch confirmation email will be included in the contract.
6. Pricing and availability
While we make every effort to ensure that all details, descriptions and prices which appear on this website are accurate at the time of going online, errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition. Such charges are clearly displayed where applicable and included in the "Total Cost".
If you wish to cancel an order, please do so as soon as possible. In accordance with our Cancellation Policy, we can only cancel orders that have not yet been shipped.
All orders are subject to acceptance and availability, which may vary depending on the shipping destination.
Each product purchased is sold subject to its product description. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct; however, we cannot guarantee the website's accuracy.
The images of the products on our website are for illustrative purposes only. Your product and its packaging may vary slightly from the advertised images, as a result of your device's display of colour.
If you have any questions or complaints about any product, please contact our customer service team at skin.aura707@gmail.com or WhatsApp us at 0339-5377037.
It is your responsibility to provide us with complete and accurate delivery address information. We will not be liable if you supply us with incomplete or inaccurate information.
The costs of delivery will be as displayed to you on our website before you finalise your order. Please check these carefully, as you consent to this charge when you submit your order.
When your product is shipped from our warehouse, we will send you a dispatch confirmation email.
A product will be your responsibility from the time we deliver it to the address you gave us. You own a product once we have received payment in full.
